My experiences

U-max 2

U-MAX is a company with 20 employees situated in Namestovo – it is a bigger retail store (around 400 m2) with e-shop, one branch in town Martin – (around 150 m2) and with a maintenance center for the tools.

I came back to this company as a manager after 2 years, to review the strategy of the eShop www.maxinaradie.sk and to set up the new one and to help with other activities as well. I would like to mention at least these activities:

eShop

  • We have changed the layout of our website to make it more organized and closer to our customer needs
  • Together with an external consultant we have completely reviewed our marketing strategy and we have made it more accurate for our current situation
  • We have set up new objectives for our emplyees and we have connected them with their salaries
  • We have reviewed the economical numbers of eShop cost center and we set up the longterm goals and we set up a way how to achieve them

Logistics

  • We are working on automating the purchasing processes based on data I prepared before

Project management

  • I work on CRM system implementation to make all the tasks within company more visible, to make our communication towards our customers more effective and to address some other company’s needs.

Domotherm

Domotherm is a company with more than 100 employees situated in Liesek. The company designs and implement heating and cooling systems for small houses as well as for huge buildings. It provides its services to the biggest slovak developer HB Reavis for example.

I came into company as a process engineer and I’ve been asked to implement new software modules of ABRA software into production department and set up all relevant processes for production planning and management. From my other activities within this company I would like to mention:

Defining standard operations, calculation of the time needed to product the products, gather and process data from the production

  • In cooperation with company Allysoft from Košice we implemented and configured all the modules of ABRA software needed for production. We have set up and documented all the processes and infrastructure needed to gather and process the data and we have created all the reports for effective comparison of real time against the time we calculated for standard operations.

Attendance system

    • In cooperation with two programmers we have designed and developed an application which is used as an attendance system in a company within offices as well as within buildings we are working on. We have used web based technology in cooperation with iPad mobile application developed within company sooner.
    • We have extended the functionality of this application with some other functions – gather data for building operations and process data for management to see how the work continues, work log for our buildings, the tools management …

The stock management

  • We have marked all the stock positions and all the goods we have on stock with EAN codes to be able to use handheld devices for more efficient work with the goods.
  • We made inventory processes more efficient by this way as well.

IT

  • In cooperation with my other colleague and external supplier we are countinuously changing the IT infrastructure to make it more suitable for company needs.

ISO 9001

  • I’ve prepared the documentation, goals and goals evaluation including all the KPIs for ISO 9001 audit.

U-max

U-MAX is a company with 20 employees situated in Namestovo – it is a bigger retail store (around 400 m2) with e-shop, one branch in town Martin – (around 150 m2) and with a maintenance center for the tools.

I came as a manager into this company and together with a director we managed all the activities of the company for more than 4 years. I would like to mention at least few of processes I’ve studied and implemented within this company:

Accounting

  • We have split the company into smaller departments and changed accounting processes to see which of these departments makes profit and which not.

e-Shop

    • We have changed the way e-shop was implemented before and we have completely rebuilt it to make it suitable for the growth we have expected.
    • We have completely rebuilt the connection between eshop and the company’s software where all the data have been saved.

Logistics

  • We have opened a new branch in town Martin.
  • We have rebuild the way our stores have been supplied before and we have experimented with central stock idea.

Maintenance center

  • We have built the maintenance center to be able to repair the tools our customers buy in our stores.

Cleaning machines distribution

  • I’ve been responsible for comunication of 4 slovak companies with some foreign partners and for distribution of goods from these partners towards our companies. I’ve been also translating the manuals for cleaning machines for slovak market.

Porthus (Descartes group)

As an employee of Porthus company I’ve been working as a manager for Network operation center – with 6 people we have provided 24/7 service for our data centers and customers. I have attended a training called Management by statistics which helped me a lot to raise the quality of our services to higher level.

With company growth I was busy also with hiring of new employees for slovak branch in Namestovo together with our HR department. I’ve learned to read CVs and ask right questions to judge if people are suitabla for positions we need. I’ve also learned how to manage the team in case of leadership, motivation, appreciation and so on. I’ve also travelled to Belgium quarterly to report our results to the management of the company. By this way I’ve been forced to improve my English as well.

I was also working on BSC – balanced scorecard – management system company was interested in which should help to manage company based on strategic map and set of proper KPIs. I’ve been responsible for this project and together with other managers we have designed a tool connected to DB which were able to gather real time data about running projects and show them in understandable way. The BSC was not implemented at the end.

Porthus has been then bought by canadian company Descartes and we had to integrate both companies – with canadian colleague we managed to integrate NOCs of both companies, transfer knowledges to our canadian colleagues and close the one in Slovakia.

After this integration I took an opportunity to work as Descartes EMEA CAB manager (Change approval board). We had to aaprove every change on production environment of a company and I’ve been busy with the whole process – the agenda preparation, conference call planning and the whole administration related.

I left the company on my own request..

AT&T

I was working as a technician within AT&T company – our department created permanent connections on Frame relay data infrastructure.

We were also working during the nights and in cooperation with other AT&T people from all parts of the world we prepared the connections for our customers.

I’ve visited english Portsmouth for a training where I had to learn everything needed for this job.

I left the company on my own request because of a possibility to take a job in region I was born in.

Slovak Telecom

I came to Slovak Telecom as a lecturer for technical trainings for internal employees. It was my first real job after graduating at school. I attended some trainings I needed for my job here – some technical training like MPLS, CISCO routers configuration and some soft skills trainings as Professional lecturer for example.

I’ve learned here how to train adults, prepare the materials for the trainings, mastering in power point presentations.

I trained Microsoft Office products as well – especially powerpoint and MS Excel – formulas, macros, …